Privacy Policy

Last updated: March 11, 2026

1. Introduction

Echoes ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you create an account, we collect your email address and password.

Project Data: Information about the projects you create and manage within Echoes.

Feedback Data: User feedback submitted through our API on behalf of your applications.

Usage Data: Information about how you interact with our service, including log data and analytics.

3. How We Use Your Information

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. Data Storage and Security

We use industry-standard security measures to protect your data. Your data is stored on secure servers and encrypted both in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies addressing how they use such information.

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@echoes.sh